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Write a review File a complaintMy sister and I were at the Dover, DE location to drop off donated items. We went inside to get a receipt and browse the store. I found two items with no tag and my sister found one. Not knowing there was a "No Tag No Sale" policy I believer a sweater had a sweater price and a sweatshirt had a sweatshirt price and didn't think anything of it. until my sister tried to purchase her item and was told no, item could not be purchased without the price tag. I asked if they could price the items so we could purchase and was told not at that moment. It would take 24 hours to do that. This was Saturday, they are closed on Sunday so the earliest they would be able to do this was Monday. Seriously? For a price tag? No explanation as to why it would take a full day to price an item. Of course by the time we were able to get back to the store the items were no where in sight. What the heck Salvation Army! You receive donated goods and google each item to see what the best price is an then add a price tag? Only one person in the store knows how to apply a price tag? Someone selects a random price to stick on a tag and it takes 24 hours to come up with that price? The lady there said it is because "customers rip off the tags and change them in the store." Really? There were no tags on the floor. "Well, that's because we sweep every night." What are the odds of three items found that morning were tag less due their tags being ripped off. Sal's is a big fail on policy and customer service.
Read full review of The Salvation Army USA Hide full review Helpful? 0 1 Send messageVery poor 🤒
We don't know much about how The Salvation Army USA handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with The Salvation Army USA and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
You have a single worker in there who's all about the LGBT who's over 60 years old who promotes violence on Republican supporters and Native Americans as well as promoting sensual materials to be distributed to children. Promotes gender affirming care to enable pedophiles the fresh victims that cannot seek Justice after being molested. Has said multiple.
Helpful? 0 0 Send message ComplaintsBoard stephanie fitch of US May 16, 2024 10:04 am EDTVerified customer The reviewer confirmed their account using Google. Learn more
I went threw first call for help last year for school clothing program and on two items did not know was pajamas it was loungwear not pajamas but it wrong up on the receipt sleepwear but it's not sleepwear and they won't help me this year with my two girls because of the receipt saying I purchased two items I wasent supposed to well they were on clearance rake when I got them mixed with other clearance clothes it was shirt and short sets that's all it was walmart had them as sleepwear but was loungwear theirs a big difference loungwear u still can go out in so inget punished for something that's not sleepwear and I ain't aloud to get help with my 2 girls for school and the lady at the tiffin ohio office was rude and nasty kinda to me saying I'm not going sit here and argue with you I was not arguing i was trying to explain myself here on the two outfits that were the problem
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Read full review of The Salvation Army USA View 0 more photos Hide full review Helpful? 0 0 Send message ComplaintsBoard Crystal Scott 02 of US Feb 17, 2024 8:30 pm ESTVerified customer The reviewer confirmed their account using Google. Learn more
Me and my family have been attending this church for nearly 20 years. They have been providing transportation for the people that do not have any. And as of recently we have been giving all kinds of excuses. They don't have the gas. But they can pick up certain people, and we have been going there longer than the people they choose to pick up. Their excuse is we don't have enough money to pick up people. We have been going there even when they reserving electricity and we had church services with the lights off cause funds were low.. they don't want to send them to 730, DMAG or Youth Council's. The young adults and daughters ask me why we can't go to our church. One of my daughters think that since we haven't been attending church that when the new leaders come they will not pick us up either. We are all soldier at our church.
Read full review of The Salvation Army USA Hide full review Helpful? 1 0 Send messageHighly recommended, but caution will not hurt.
Our conclusion: After a detailed review, ComplaintsBoard finds The Salvation Army USA to be a trustworthy company. Although there's a 9% resolution rate for customer complaints, which deserves attention, The Salvation Army USA is known for their high standards and safety. If you're thinking about dealing with The Salvation Army USA, it's wise to check how they handle complaints.
We found clear and detailed contact information for The Salvation Army USA. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The Salvation Army USA has registered the domain name for salvationarmyusa.org for more than one year, which may indicate stability and longevity.
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Salvationarmyusa.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Salvationarmyusa.org you are considering visiting, which is associated with The Salvation Army USA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for The Salvation Army USA have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The Salvation Army USA website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.